Hyper Open Edge Cloud

How To Request Services on ORS

The process of requesting services on ORS
  • Last Update:2025-08-06
  • Version:001
  • Language:en

Request services

WARNING: Make sure the following requirements are met:

  • Panel Project has up to date software products and allocation supplies: You should check everytime even if project has been configured before for a previous ORS
  • ORS computer has been upgraded (else services will fail to be installed properly)
  • ORS is powered on

Once the requirements are OK, do the following:

  • Login to ORS SR VM to do the requests
  • Request services: root@ors-sr:~/simpleran-maintenance/oss# ./request_services.py request_all ORSXXX
  • Go to panel as rapidspace.ors, go the client's project, go to the core network, and click "Add Instance Node". If you get an error, wait a couple minutes until service gets allocated.
  • Rename the instance node "instance-node-orsXXX-core-network" to avoid confusion between the instance tree and the instance node
  • Add the instance node to "Core Network Shared Instances" allocation supply, invalidate and validate it again
  • Request sim cards: root@ors-sr:~/simpleran-maintenance/oss# ./request_services.py request_sim_cards ORSXXX