Frequently Asked Questions (FAQ) containing information on topics we are frequently asked about along with pointers for further information.

ClusterSearch

• Cluster of multiple racks - Can we create a cluster with multiple Plug-and-use 19" Racks? Can we manage it all together?

DemoSearch

• Demo - Do you provide a demo to show the management interface and functionalities?

HardwareSearch

• 19-inch - Can OCP servers fit into a 19-inch rack?
• After warranty maintenance - HowTo ensure hardware maintenance after the three-year warranty? Can spare parts be replaced? How much would it cost? How to be sure there are available spare parts for replacement?
• Hardware redundancy - How to ensure hardware redundancy if one server is broken? If one of the Tioga Pass is broken, can we replace with a normal x86 machine for emergency?
• Tioga Pass RAM - Can Tioga Pass-Advance support 512 GB RAM? How much would it cost? What is the biggest amount of RAM supported?
• Purchase Rapid.Space hardware - Where to purchase Rapid.Space hardware?
• OCP server vs standard x86 server - Can OCP servers be used as a standard x86 server with another hypervisor?
• Rent Rapid.Space Hardware - Can I Rent Rapid.Space Hardware

MaintenanceSearch

• After warranty maintenance - HowTo ensure hardware maintenance after the three-year warranty? Can spare parts be replaced? How much would it cost? How to be sure there are available spare parts for replacement?

RentSearch

• Rent Rapid.Space Hardware - Can I Rent Rapid.Space Hardware

ServerSearch

• Public server vs Private server - What is the difference between public server and private server