Hyper Open Edge Cloud

How To Request A PaaS SLA

How to use a ticket to contact Rapid.Space team to ask for support
  • Last Update:2025-07-15
  • Version:001
  • Language:en

Requirement

To access and deploy a SLA service you need to be a Rapid.Space registered customer. To become a customer you can purchase an ORS, EdgePod or a VPS. After registration, you'll be able to deploy and manage SLA solutions directly within your cloud infrastructure.

SLA Software URL

https://lab.nexedi.com/nexedi/slapos/-/raw/1.0.415/software/theia/software.cfg

Steps

Here are the steps to follow to deploy a SLA in your edge cloud. In the step "Add a Software Release" of "Add a software product" use the provided SLA Software URL from above.

  1. Add a Software Product - How to add a Software Product to your project on the SlapOS Panel
  2. Add an Allocation Supply - How to add an Allocation Supply on the SlapOS Panel to supply a software release to a Compute Node
  3. Request a Software Instance - How To request a software instance for your Rapid.Space Project