Project Reference Uses A Suffix And Character Sequence Separated By Hyphen
Project/Ticket References should be named according to the following principle:
- A Suffix letter in uppercase (ex. P for project)
- then a hyphen,
- followed by a sequence of letters in upper case (ex. BAOBAB)
Suffix letters are associated to portal types:
- P for Project
- S for Support Request
- O for Sales Opportunity
- C for Campaign
- M for Meeting
Project and Ticket references are entered by the user and, if possible,
validated by workflow to guarantee unicity.
Good Examples:
P-BAOBAB
O-ADIE
S-12345
C-EXPRESS
Bad Examples
PROJECT-BAOBOA
O-AIDE-ET-ACTION
S-Client-12345
Campaing-Express