Hyper Open Edge Cloud

How To Avoid Missing Related Invoices

How To showing how to prevent errors due to missing related invoices.
  • Last Update:2016-02-09
  • Version:003
  • Language:en

How to with tips to prevent the error message "No related Invoice"

Table of Contents

Explanation

If you get this error message, it means the Invoice is not generated. In Tiolive, Invoices are generated from the packing list. In order to, the status of the packing list must be either shipped or delivered.

So to solve the problem, you must make sure the packing list is Shipped or Delivered :

  1. Go to the packing list
  2. From the action menu select Ship packing list
  3. Ship Packing List Menu Screenshot
  4. Confirm by clicking on the "Ship packing list" in the dialog box
  5. Ship Packing List Dialog Box Screenshot
  6. Wait a few seconds for the invoice to be generated (It should take less than 60 seconds)
  7. Use "jump to the related sale invoice" from the "Jump..." menu
  8. Jump To Related Sale Invoice Transaction Screenshot
  9. A status message will let you know that you are watching now the sale invoice related to the packing list:
  10. status message

Learn more on How to manage invoices.

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